How to find an update on your order.
1) Sign into your account
2) Under "My Orders" , Click on "View your order history"
3) To the right, below the status of your order, click the icon of a small paper with a magnifying glass.
4) Scroll down the page until you see "Order History". Listed will be the updates made to that order.
If you need further information you can e-mail us here , or call (513) 424-3800 Monday-Friday 9-5 Saturday 9-1 Eastern Time
Thank you for ordering with us!