Shipping & Returns

Our Store hours are: Mon-Fri: 9 am to 5 pm and Saturdays from 9 am to 1 pm. Orders placed Thursday evening-Sunday will be processed the following Monday. If you have any questions, feel free to contact us via Facebook, phone (513) 424-3800, or here

 

Turnaround times:

Our current manufacturing time is approximately 4 - 5 weeks. This is not a guarantee, it is only a good guess based off of total number of holsters needed manufacturing divided by the average amount of holsters we produce per day. We have no control of the amount of orders coming in ahead of yours so the turnaround time may vary.

If you choose 2-3 Day Priority, your order will ship 2-3 Day Priority AFTER your holster has been manufactured. If you order online, you will be E-mailed the USPS tracking information. The same goes for Express shipping. 

If you have any questions, please feel free to call us at (513) 424-3800 or email us at sales@stonerholsters.com

Return Policy:

To return a product from Stoner Holsters, please follow these steps:

Contact Stoner Holsters at (513) 424-3800 or sales@stonerholsters.com within ten days of receipt of the item to obtain a Return Authorization (RA) number. Return all items in a new and unused condition for a full refund or an exchange (less shipping and handling).

All items being returned or exchanged after 10 days are subject to a 15% restocking fee.

No returns or exchanges after 14 days.

Stoner Holsters guarantees anything made by Stoner for 1 year. We will replace or repair any item with material and/or workmanship defects up to 1 year after purchase.

Please ship all returns to:

Stoner Holsters
6249 Germantown Road
Middletown, OH 45042

 

Steps for returning a package:

  1. Obtain a Return Authorization number from the factory within 10 days of receipt by calling in at (513) 424-3800 or email us at sales@stonerholsters.com
  2. Write your Return Authorization number (RA#)on your original invoice that came with your holster.
  3. Write down your reason for returning the holster.
  4. Send the holster back to us at:
    Stoner Holsters
    RA# - 6249 Germantown Road
    Middletown, OH 45042
  5. 5.We will credit your account or make the exchange within 1 week of receiving the return.
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